Payment Terms:
Our terms are C.O.D., Visa, MasterCard, American Express or Net 30 days with approved credit.

When sending money in advance of shipping, please include payment for shipping charges and your state sales tax, applicable in AL, AZ, CA, CO, FL, GA, IA, IL, IN, KS, KY, LA, MD, MI, MN, MS, NC, ND, NJ, NM, NV, NY, OH, OK, PA, SC, SD, TN, TX, VA, WA, WI.

All Prices are F.O.B. our dock unless otherwise specified.

Wire Transfer Information:
Contact our Accounts Receivable department at 888-289-4277

Returns Policy:
Suzo-Happ must authorize all requests for returns. Call, write, or fax Suzo-Happ for return authorization.

No merchandise will be accepted, or credit issued, without an authorized RMA number. Send product to the attention of the Returns Department with the RMA number clearly visible on all boxes returned. A $10 fee will apply to product returned without an authorized RMA number.

Credit for returns will be granted subject to our inspection. Rejected RMA’s will be returned to the customer at their expense.

Credit will not be issued for freight charges on shipments that are refused or undeliverable due to customers that are not present when delivery attempts are made.

All returns are subject to a restocking fee.

RMA numbers will expire 30 days from the date issued.

All claims for shortage, damage, etc. must be made within ten business days.

Damaged Shipments And Shortages:
All claims for shortage, damage, etc. must be made within ten business days.

Prices:
Prices in our catalogs and on our web site are subject to change without notice.

Typographical Errors:
Suzo-Happ reserves the right to correct typographical errors, including pricing errors, on our website, and in our catalogs or other materials. If a product is listed with an incorrect information or price due to typographical error, Suzo-Happ has the right to refuse or cancel any orders placed at the incorrect price.

Suzo-Happ Products:
Suzo-Happ reserves the right to improve our products without prior notice.

Copyright Notice:
All logos and trade names within our catalogs and on our web site are respective trademarks of their corporations.

Patents, Trademarks And Copyrights
Suzo-Happ products are protected by United States and Foreign Patents (granted and pending). Suzo-Happ maintains an aggressive policy against infringement of patents, copyrights or trademarks.

Unavoidable Delays and Acts of God:
We make every effort to ensure your order is shipped complete and on time. Delivery time can be affected by circumstances beyond our control, such as a raw material shortage or a dock strike. Some of our suppliers close down for 2 or 3 weeks in the summer. We make every effort to maintain adequate inventories in our distribution centers to allow for the unexpected. However, shortages of raw materials or surges in demand may deplete our stock. In such cases, we will continue to give you the best possible service. We cannot be liable for delays resulting from Acts of God or any other circumstances beyond our control.

Privacy Policy:
Your privacy as a Suzo-Happ customer is important to us. You can view our on-line privacy policy here.

Minimum Order Policy:
We are sorry but we can not accept any order under $25.00 due to processing costs

Handling Fee:
Orders $25.00 and over will be charged a $5.75 handling fee plus appropriate shipping charges and necessary taxes.